A well-designed law firm website isn’t just nice to have—it’s necessary for generating business.
But with so many law firms competing for visibility, your website needs to persuasively communicate your firm’s unique value proposition, while also making it easy for potential clients to learn more about your services, connect with your team, and convert from lead into paying client.
This may sound like a tall order, but when you follow these six best practices for a high-converting website, you’ll see results start to click through.
While your legal practice management software keeps the daily work of a law firm moving, legal CRM software makes it easier to bring in new clients, engage current clients, and increase your profits. But not all legal CRMs are created equal. Look for these six features when choosing a legal CRM—and put them to work for your law firm.Six Essential Features in Your Legal CRM (and How to Use Them)
1. Implement an effective design and layout
A clean, easy-to-navigate interface can establish trust and demonstrate professionalism within seconds. But just as easily, a poorly designed website can create doubts about the quality of your services.
Place important information “above the fold”
Visitors should immediately understand what sets your law firm apart. Placing your unique value proposition above the fold—or the upper portion of the homepage—ensures that this information is front and center and encourages visitors to take the next step.
Incorporate white space
White space is vital for good design, preventing your site from looking too cluttered or busy. White space doesn’t always need to be “white”—it can be one of your brand colors. The key is to not use extra design elements, like photos or copy, in those areas.
Include compelling calls-to-action
Use contrasting colors strategically to highlight key areas, such as contact forms or calls-to-action (CTAs), ensuring they stand out and draw attention.
Compelling CTAs should be clear, concise, and actionable, guiding visitors toward conversion. The best CTAs incorporate value for the visitor. For example, using “Speak to an attorney” is more effective than a commonplace “Contact us” button.
2. Enhance user experience
How prospects experience your website is what digital marketers call user experience. Here’s a few ways to guarantee a positive one:
Make navigation as simple as possible
A straightforward menu and intuitive structure ensures that visitors can quickly find what they’re looking for, whether that’s information about your firm’s services or contact details. Simplifying navigation minimizes frustration and helps guide visitors toward taking action, such as scheduling a consultation.
Keep branding consistent
Consistent branding across all pages—whether it’s the use of your logo, colors, or tone—builds further trust. This consistency signals professionalism and helps reinforce your firm’s identity, making your website feel cohesive, familiar, and reliable.
Prioritize the mobile experience
It’s important to remember that more users than ever are accessing websites on mobile devices. As such, ensuring your site is mobile-responsive is no longer optional. A mobile-optimized website adjusts seamlessly to different screen sizes, making it easy for visitors to navigate, read, and engage with your content on the go.
Ensure quick load times
Fast-loading websites and fast-loading images are crucial for user retention. Large, unoptimized images can slow down your website, leading to higher bounce rates. Compressing images without sacrificing quality ensures your site loads quickly, keeping visitors engaged.
3. Improve visibility through SEO
Search engine optimization, or SEO, is the practice of improving your website’s visibility among Google’s search engine result pages. And there’s a number of effective strategies that can help you boost your place online.
Conduct keyword research
Keyword research is the process of understanding the terms potential clients use to search for legal services. Once mapped out, it’s important to integrate those keywords into your site’s headings, page content, and meta descriptions. This increases your website’s ranking and drives more organic traffic.
Optimize for local search
Local SEO also plays a key role in getting your law firm in front of potential clients in your area. Make sure your firm is listed on Google Business Profile and that your contact information, business hours, and services are always up to date. Optimizing for local keywords can help your site rank higher in geographically specific searches.
Depending on your budget, there are various methods to go about conducting keyword research and improving local SEO. However, one advantage of using a legal-specific website provider like CosmoLex Websites is that it already has a number of built-in optimization tools that help streamline your SEO efforts and maximize your content strategy.
4. Dial in your content strategy
Producing content that displays your firm’s experience, expertise, authority, and trustworthiness, —also known as the EEAT framework—is a winning strategy to attract and convert potential clients.
But there are a few other things specific to the legal industry that you’ll want to make sure your firm is doing as well.
Build trust with practice area pages
Potential clients often visit a law firm’s website to confirm whether the firm handles cases similar to theirs. Create detailed, easy-to-navigate practice area pages that outline your services and demonstrate your firm’s expertise. This not only educates visitors but also builds trust.
Maintain your blog
Maintaining an active blog, supported by a well-thought-out content calendar, helps improve your search engine rankings and keeps your website fresh. Regular updates signal to both search engines and visitors that your firm is active and engaged. It also indicates a commitment to continual learning.
Incorporate social proof
Social proof also plays an important role in conversion. Including client testimonials or case studies adds credibility and helps potential clients see how you’ve helped others in similar situations.
This can be a powerful motivator for visitors who are considering your services. One common technique to showcase social proof is by including a “brag bar” on your website that highlights your firm’s key achievements or awards.
5. Integrate with CRM and practice management software
A website that integrates with a legal client relationship management (CRM) and legal practice management software can set low-converting and high-converting websites apart.
When you have a connected website and CRM, you can nurture leads through your sales funnel, create a smooth onboarding process, and build strong relationships with current clients. However, integrating your website and CRM to your practice management system is what truly takes things to the next level.
A fully integrated website, CRM, and legal practice management system—like what CosmoLex offers—creates a seamless ecosystem for your law firm. Because all data is contained in one place, you reduce data entry and manual tasks while creating efficient workflows.
Constantly measure and improve website performance
To understand how well your website is converting, track key performance indicators (KPIs) such as conversion rates, bounce rates, and time spent on page. Regularly reviewing these metrics helps you identify areas for improvement.
For example, if you’re looking to increase time on page, you could incorporate interactive elements like video on key practice area pages. If visitors on practice area pages aren’t taking the next step to sign up for a consultation, evaluate your CTAs and A/B test new copy or colors.
A dedication to continuous evaluation ensures that your law firm’s website remains optimized for conversions.
Create a site built for conversions with CosmoLex Websites
It takes effort to build a functional and high-converting website. And for busy lawyers trying to balance billable hours with their endless list of other tasks… adding a high-performing website to the mix can feel daunting.
Fortunately, as industry-leading experts in law firm websites, CosmoLex can provide law firms with:
- Modern, intuitive designs
- Quality content and quarterly updates
- Built in SEO tools
- Easy access for clients to secure payment portals
- Secure, compliant hosting
So, if you’re ready to take your website to the next level—and experience a single, fully-integrated solution—don’t hesitate to schedule a demo with CosmoLex today.
Six Essential Features in Your Legal CRM (and How to Use Them)
While your legal practice management software keeps the daily work of a law firm moving, legal CRM software makes it easier to bring in new clients, engage current clients, and increase your profits. But not all legal CRMs are created equal. Look for these six features when choosing a legal CRM—and put them to work for your law firm.